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Microsoft Office Outlook - Level 1, 2 and 3
Software Version Microsoft Office Outlook 2003 and 2007
Course Duration 1 Day for each level and 2 Days for the complete course
Course Type Class Room and Instructor-Led On-Line (E-Learning) Hands-On Training
Course Overview This course is the first in a series of three Microsoft Office Outlook courses. It will provide you with the skills you need to start sending and responding to email in Microsoft Office Outlook, as well as maintaining your Calendar, scheduling meetings, and working with tasks and notes. In this course, you will compose and send email, schedule appointments and meetings, manage contact information and tasks, and use notes.
Intended Audience for this course This course is designed for any person with a basic understanding of Microsoft Windows who needs to use Microsoft Office Outlook to compose and send email, schedule appointments and meetings, manage contact information and tasks, and use notes. In addition, this course helps prepare students who desire to take the Microsoft Certified Applications Specialist certification for Outlook.
Course Topics
Level 1
Lesson 1: Getting Started with Outlook

    Topic 1A: Log On to Outlook
    Topic 1B: The Outlook Environment
    Topic 1C: Compose and Send a Simple Message
    Topic 1D: Open a Message
    Topic 1E: Reply to a Message
    Topic 1F: Print a Message
    Topic 1G: Delete a Message

Lesson 2: Composing Messages

    Topic 2A: Address a Message
    Topic 2B: Format a Message
    Topic 2C: Check Spelling and Grammar
    Topic 2D: Attach a File
    Topic 2E: Forward a Message

Lesson 3: Managing Mail

    Topic 3A: Open and Save an Attachment
    Topic 3B: Flag a Message
    Topic 3C: Create a Folder
    Topic 3D: Move Messages to a Folder
    Topic 3E: Copy Messages to Folders
    Topic 3F: Delete a Folder

Lesson 4: Scheduling Appointments

    Topic 4A: The Outlook Calendar
    Topic 4B: Schedule an Appointment
    Topic 4C: Assign a Category to an Appointment
    Topic 4D: Update Calendar Entries

Lesson 5: Scheduling Meetings

    Topic 5A: Schedule a Meeting
    Topic 5B: Reply to a Meeting Request
    Topic 5C: Propose a New Meeting Time
    Topic 5D: Track Meeting Responses
    Topic 5E: Update a Meeting Request
    Topic 5F: Cancel a Meeting Request
    Topic 5G: Print the Calendar

Lesson 6: Managing Contacts

    Topic 6A: Add a Contact
    Topic 6B: Sort Contacts
    Topic 6C: Find a Contact
    Topic 6D: Generate a Map
    Topic 6E: Edit a Contact
    Topic 6F: Delete a Contact
    Topic 6G: Print Contacts

Lesson 7: Managing Tasks

    Topic 7A: Create a Task
    Topic 7B: Edit a Task
    Topic 7C: Update a Task

Lesson 8: Using Notes

    Topic 8A: Create a Note
    Topic 8B: Edit a Note
    Topic 8C: Copy a Note

Level 2
Lesson 1: Tracking Work Activities Using the Journal

    Topic 1A: Record a Journal Entry Automatically
    Topic 1B: Manually Record a Journal Entry
    Topic 1C: Modify a Journal Entry

Lesson 2: Setting Calendar Options

    Topic 2A: Set Work Days and Times
    Topic 2B: Display Other Time Zones
    Topic 2C: Set Free/Busy Options

Lesson 3: Setting Message Options

    Topic 3A: Modify Message Settings
    Topic 3B: Modify Delivery Options
    Topic 3C: Modify Message Formats
    Topic 3D: Notify Others that You will be Out of the Office
    Topic 3E: Create and Modify a Distribution List
    Topic 3F: Insert a Hyperlink

Lesson 4: Sharing Folder Information

    Topic 4A: Specify Folder Permissions
    Topic 4B: Access Another User's Folder
    Topic 4C: Delegate Access To Folders

Lesson 5: Managing Tasks

    Topic 5A: Assign a Task
    Topic 5B: Reply to a Task Request
    Topic 5C: Send a Task Update
    Topic 5D: Track Assigned Tasks

Lesson 6: Customizing Outlook

    Topic 6A: Customize the Toolbar
    Topic 6B: Create a New Toolbar
    Topic 6C: Customize the Menu
    Topic 6D: Create a Folder Home Page

Lesson 7: Locating Outlook Items

    Topic 7A: Sort Messages Using Multiple Criteria
    Topic 7B: Find Messages
    Topic 7C: Find Messages Using Multiple Criteria
    Topic 7D: Filter Messages
    Topic 7E: Organize Messages
    Topic 7F: Manage Junk Email

Level 3
Lesson 1: Communicating Using MSN Messenger

    Topic 1A: Obtain a Hotmail Account
    Topic 1B: Add Contacts
    Topic 1C: Send and Receive Instant Messages
    Topic 1D: Attach a File
    Topic 1E: Change MSN Messenger Status
    Topic 1F: Change MSN Messenger Options

Lesson 2: Personalizing Your Mail

    Topic 2A: Use Stationery
    Topic 2B: Create Custom Stationery
    Topic 2C: Create Signatures
    Topic 2D: Modify Signatures

Lesson 3: Organizing Outlook Items

    Topic 3A: Group Items
    Topic 3B: Create Search Folders
    Topic 3C: Create Rules
    Topic 3D: Apply Conditional Formatting

Lesson 4: Working with Contacts

    Topic 4A: Forward Contacts
    Topic 4B: Create a vCard from a Contact
    Topic 4C: Export Contacts
    Topic 4D: Perform a Mail Merge
    Topic 4E: Link Items to a Contact

Lesson 5: Saving and Archiving Mail

    Topic 5A: Save Messages in Alternate Formats
    Topic 5B: Archive Messages
    Topic 5C: Protect Personal Folders

Lesson 6: Creating a Custom Form

    Topic 6A: Add Form Fields
    Topic 6B: Save a Form
    Topic 6C: Test a Form

Lesson 7: Working Offline and Remotely

    Topic 7A: Create an Offline Folder File
    Topic 7B: Make a Folder Available Offline
    Topic 7C: Create a Send/Receive Group
    Topic 7D: Download Messages

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Disclaimer: RKG Technologies is not linked with Microsoft, Oracle, Adobe, IBM or any other software company we provide training
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